Zelle FAQ’s
What is Zelle?
Zelle is a fast, safe and easy way to send and receive money with friends, family and others you trust, even if they bank somewhere different than you. With just an email address or U.S. mobile phone number, you can quickly send money directly between almost any U.S. bank accounts, typically within minutes.
How do I enroll in Zelle with HomePride Bank?
To enroll in Zelle and start sending and receiving money:
- Log in to HomePride Bank's online banking or mobile app
- Navigate to the "Send Money With Zelle" section
- Accept the terms and conditions
- Select your U.S. mobile number or email address and deposit account
- You will receive a one-time verification code. Enter it to complete enrollment.
You're now ready to start using Zelle!
How do I send money with Zelle?
To send money with Zelle:
- Log in to HomePride Bank's online banking or mobile app and go to the Zelle section
- Select a recipient from your contacts or enter their email address or U.S. mobile number
- Enter the amount you want to send and an optional memo
- Review the details and select "Send"
In most cases, the money will be available to the recipient within minutes.
How do I receive money with Zelle?
If someone sends you money with Zelle, it will be automatically deposited into your linked HomePride Bank account, typically within minutes.
To receive money, simply provide the sender with the email address or U.S. mobile number you enrolled with Zelle.
Is there a fee to use Zelle with HomePride Bank?
No, HomePride Bank does not charge any fees to use Zelle. However, mobile carrier message and data rates may apply.
What are the Zelle transaction limits at HomePride Bank?
HomePride Bank allows you to send up to $300 per day and $300 per transaction using Zelle.
Is Zelle safe to use?
Yes, when you use Zelle within the HomePride Bank mobile app, your information is protected with the same technology we use to keep your banking information secure.
However, you should only use Zelle to send money to people you know and trust. Zelle does not offer a protection program for authorized payments. Treat Zelle like cash and beware of scams.
Who can I send money to with Zelle?
You can use Zelle to send money to almost anyone with a U.S. bank account, including friends, family, and other people you trust. It's important to ensure you enter the correct email or mobile number, since transactions happen quickly and usually cannot be cancelled.
