Our Commitment to Accessible Banking
Since 1892, HomePride Bank has been committed to making our services accessible to all customers, including those with disabilities. We strive to ensure that our website, facilities, and services offer a usable and inclusive experience for everyone, and we work to improve accessibility using guidance from the Web Content Accessibility Guidelines (WCAG) 2.1, targeting Level AA where feasible.
Our commitment
We are dedicated to:
- Providing an inclusive and accessible experience for people of all abilities
- Aligning our website with WCAG 2.1 Level AA standards as a guiding framework
- Ensuring equitable access to our online services and information
- Continuously improving the user experience for all visitors
We encourage visitors to use the latest version of their web browser and any assistive technologies they rely on when accessing our website.
Accessibility features
To enhance accessibility, our website includes features such as:
- Proper HTML structure and semantics to support screen readers and keyboard navigation
- Alt text for images where appropriate
- Keyboard navigation support for key site functions
- Color contrast designed to improve readability
- Text that can be resized without loss of functionality
- Accessible forms and clear error messages where possible
Assistance and feedback
HomePride Bank is committed to providing reasonable accommodations for individuals with disabilities. If you encounter any barriers on our website or need assistance using our online services, please contact us.
Our customer service team can help you access information, complete transactions, or navigate our services if you experience difficulty online.
Limitations
While we work toward full accessibility, some content may have limitations, such as:
- Older PDF documents that may not yet meet current accessibility standards
- Third-party content or websites we link to that may not follow the same accessibility practices
We are actively working to address these limitations and improve accessibility across our digital platforms.
Ongoing improvements
HomePride Bank is committed to:
- Conducting periodic accessibility reviews and updates
- Training staff on digital accessibility and inclusive practices
- Staying informed about evolving accessibility standards, technologies, and best practices
We believe the internet should be available and usable by the widest possible audience, regardless of technology or ability. By continuously improving the accessibility of our website and digital services, we aim to ensure that all customers can easily access HomePride Bank’s banking services and information online.